Privacy Policy
Last updated: December 2024
1. Introduction
Kuulto AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, applications, and developer tools.
2. Information We Collect
2.1 Information You Provide
- Account information (email address, name, password)
- Payment information (processed securely through third-party providers)
- Communications with us (support requests, feedback)
- Content you create or upload while using our services
2.2 Automatically Collected Information
- Device information (browser type, operating system)
- Usage data (features used, interactions with our services)
- Log data (IP address, access times, pages viewed)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent security incidents
- Personalize and improve your experience
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations
- Professional advisors (lawyers, accountants, auditors)
- Law enforcement when required by law
- Business partners with your consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
6. Your Rights (GDPR)
If you are located in the European Economic Area, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When we no longer need your information, we will securely delete or anonymize it.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable law.
9. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Kuulto AI
Berlin, Germany
Email: privacy@kuulto.app